ABOUT US

Welcome to SOUCART, your one-stop shop for unique and high-quality products that make life easier, smarter, and more fun! From home essentials to the latest in fitness and personal care, we bring you handpicked items that solve real-life problems at unbeatable prices. With fast shipping and a customer-first approach, we're here to deliver convenience right to your doorstep. Happy shopping!

Contact us
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FAQ's

How long will it take to receive my order?

We typically process orders within 1-2 business days. Delivery time depends on your location and the courier service. For most locations in India, orders are delivered within 5-10 business days. You’ll receive tracking info.

Do you offer Cash on Delivery (COD)?

Yes, we offer COD for most locations in India. If your location qualifies, you’ll see the COD option at checkout.

What payment methods do you accept?

We will start accepting UPI (Google Pay, PhonePe), PayU, debit/credit cards shortly apart from Cash on Delivery (COD). All payments are processed securely.

Can I change or cancel my order after placing it?

Changes or cancellations can be requested within 12 hours of placing your order by contacting support at support@soucart.com. After this time, we cannot guarantee modifications.

What is your return policy?

We offer a 5-day return policy from the day you receive your order. Items must be unused and in their original packaging to qualify. Contact our support team for assistance with returns.

How do I track my order?

Once your order is dispatched, you will receive an email or SMS with tracking details. You can also log in to your SOUCART account to track your order.

How can I contact customer support?

Reach us at itssoucart@gmail.com or at 022-48964047 between 9 AM and 6 PM IST, Monday to Saturday. We aim to respond within 24 hours.

Do you offer any discounts or promotions?

Yes, we frequently run promotions and discounts. Sign up on website or follow us on social media to stay updated on the latest offers.

Can I request a product that is out of stock?

Yes, you can request to be notified when a product is back in stock by clicking the "Notify Me" button on the product page or contacting our support team.